FAQ

Customer Service Promise:

Our Promise to our customers is that: 

We will handle all our customers with care

We will respond to your inquiries within a timely manner

Products are inspected to ensure the best quality is shipped to our customers 

We stand by our brand

US Customers: Domestic shipping may take 1-10 business days from the date of shipment. Confirmation emails will be sent upon shipment and will provide tracking number.  

International Customers: Shipment times varies depending on destinations. Please allow anywhere between 15-30 days for your shipment to arrive. After that timeframe, please email us to provide an update/status of shipment. 

Refunds: For an acceptable return please keep merchandise tags attached and merchandise must not be damaged. Once return is received, please allow 2-7 business days for processing. A restocking fee of 20% will apply to all returns.

All returns must be shipped to:

19710 Governor Highway Suite 5

Flossmoor, IL 60422

Exceptions to return policy: For merchandise that do not qualify for a return (ex: damaged items, final sale, lost tags) will be given a Store Credit. Please allow 2-7 to process your store credit to your account. 

Machine Wash Cold

Do not Iron

Hang Dry

Do not Bleach

92% Polyester

8% Spandex